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PODS Support Ticket - Will Not Deliver

PODS Support Ticket

Will Not Deliver - 16 foot container delivery

Created By: DGator1's Picture DGator1 Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 4 years ago
Department: General Replies: 1
Product: 16 foot container delivery

Moved to South Florida from Washington DC last month and did not have a place to move into at first. PODs told me that they would hold my unit in storage in till I had an address to deliver the POD to. Now They say they will not deliver to a Boca Raton Zip code. Boca Raton is one of the major populated areas in Florida.

If PODS does not deliver to a major area, then they need to disclose that in the sales and contract process. NOW I have to PAY a moving company to unload the POD and put into a truck to be delivered to my new address. They refuse to be helpful.


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JenniferPODS says: (5 years ago)
 0
Hi DGator1

Very sorry about the stressful experience thus far. I have our resolution team working on this for you. Again, don't hesitate to email me whenever you'd like to at jennifer@podssocial.com.

Best wishes,
Jennifer



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