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PODS Complaint - PODS Customer Service - Moving Service
PODS Complaint

PODS Complaint


puffer's Picture Reviewed by puffer

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PODS Customer Service - Moving Service


In Jan. 08, while delivering portable moving units to my new home, the truck broke through the septic tank cover. The damages were $815.00. After 2 months of stonewalling, the owner of the Savannah franchise finally offer to pay half. This was caused by driver negligence and not having enough help. This job requires a driver and a spotter and only the driver was there. I had requested that the driver that caused the damage not be sent back due to his negligent behavior when he picked up one of the storage units.


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Comments


cougar says: (5 years ago)
 0
customer service must be retrain! they are clueless



GCKUNEY says: (8 years ago)
 0
generally pleased. Delivery was about a week late but partly because of weather. I,m not pleased with customer service. On 12/26 I was told I would be reimbursed for any expenses. Than I was told I would be reimbursed $350. A paper to sign was said to have been emailed 3 times and I have never gotten it though I get all your other emails. I sent this notice to customer service about a week ago and have heard nothing.




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