PODS Complaint

PODS Complaint


Most expensive with incredibly bad customer service - Moving Service

Let me start by saying that a -5 star would be appropriate here. What ever you do, NEVER choose PODS for your move. I paid over $6,000 and I am still stuck in this night mare for months. Worst, every time you call them you have to wait, most times 1:06:15hrs on the phone to talk to somebody, just for her to tell me that she needs to transfer me again (and wait 45min).
The service is horrible in every way.
1- Is the most expensive of the offerings
2- Customer service is horrible.
3- Shipping/delivery policies are awful. They put every hurdle they can to not deliver your POD or allow you to get your stuff to switch companies. At this point, after paying over $6,000 I just gave up and have been trying to just gain access to my container and use a U-haul truck to get my things out of their pods to a new storage facility.
4- Stories are too long to share here, but believe me its been 6 monhts of issuew after issue, with 45 min on the phone to try to resolve each one.

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
SUBMIT a ticket
for PODS
WATCH videos
for PODS
More PODS Reviews and Complaints MORE reviews and complaints
for PODS


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More PODS reviews

Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team