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PODS Complaint - Illegal bait and switch - PODS Delivery & Service
PODS Complaint

PODS Complaint

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Illegal bait and switch - PODS Delivery & Service


I reserved on the web site for a Pod to be delivered and to store my personal belongings for three months. That is what I signed up for, but not what I got. Everything was kosher until Pods billed me $244 for a second month. I called and they pull out some "addendum" that I must have clicked through stating that I would be charged monthly. I looked at the final page of the reservation. I did a screen capture because I did it on my iPad (and can't directly print from it). There is no mention of a recurring charge on the screen capture. Now after the fact they are adding on this addendum. Then they have the audacity to tell me NO one complains about their deceptive practices. They ever hear of the work Google? I have found hundreds of complaints. The company is based on lies and deception and hidden charges. NEVER DO BUSINESS WITH THEM!


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Comments


PODSconsresolution says: (8 years ago)
 0
Dear protaginets,

We are in receipt of your complaint with PODS Enterprises, Inc and we are concerned about the service you are reporting. We would like to assist with bringing some resolution to the situation. Would you please provide your PODS Enterprises, Inc. account information via email address below and we would be happy to assist. We have also provided a toll free number for your reference.

Thank you

consumerresolution@pods.com

(888) 776-7637 ext. 6303

PODS Enterprises, Inc.

The Best Moving & Storage Idea Ever.






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