PODS Complaint
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Bad customer service - PODS DELIVERY AND CUSTOMER SERVICE
You can tell a bad service company when you have a problem and they never say "let's make this work" or "I'll see what I can do."
The PODS people - both the local franchise and the national - immediately start rambling on about fine print in the agreement that you signed that proves the mold in the pod is your fault, that the lack of preparation on their part is your fault, the mysterious extra charges are your fault. The reason they start rambling on? Because they get complaints night and day and never have the slightest intention of making it work.
How about you listen to your customers and help them try to solve the problem?
The PODS people - both the local franchise and the national - immediately start rambling on about fine print in the agreement that you signed that proves the mold in the pod is your fault, that the lack of preparation on their part is your fault, the mysterious extra charges are your fault. The reason they start rambling on? Because they get complaints night and day and never have the slightest intention of making it work.
How about you listen to your customers and help them try to solve the problem?
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Review Rating: 1 out of 5
Reviewed By: lulumidwest
Company: PODS
Product: PODS DELIVERY AND CUSTOMER SERVICE
Date Added: 8 years ago
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We are in receipt of your complaint with PODS Enterprises, Inc and we are concerned about the service you are reporting. We would like to assist with bringing some resolution to the situation. Would you please provide your PODS Enterprises, Inc. account information via email address below and we would be happy to assist. We have also provided a toll free number for your reference.
Thank you
consumerresolution@pods.com
(888) 776-7637 ext. 6303
PODS Enterprises, Inc.
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