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PODS Reviews

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  • Pack at my own pace

    Love the concept. I can pack at my own pace and unpack when it is convenient. The container was clean and delived on time. Their website make it easy to schedule a pickup or delivery. The driver for the delivery of my containers when it was full, did not keep the container level and many items had shifted inside. More...
    Odette's Picture   Odette    0 Comments   Comments
  • Great Experience

    We recently moved from the US to Canada (a distance of abut 5000KM). Pods' price was right, the convenience of the pod was great, our shipping coordinator who helped get the pod across the border was fantastic and our stuff arrived with little to no damage or shifting. Their call centre employees are a bit short and unhelpful but everyone else I've interacted with at the company has been good. Would definitely use them again. More...
    (Delivery Services)
    ff6600's Picture   ff6600    1 Comments   Comments
  • PODS

    Overall, I was happy with my experience with PODS. The process of signing up, managing my account and scheduling my deliveries was very easy. The only negative thing about my experience was the exposure of my container to water and pests. The only reason I mention this is because I was told that my container would not come into contact with this. I would definitely recommend PODS, but suggest that you waterproof or insure your belongings. More...
    (Delivery Services)
  • Wonderful!

    We used PODS to move from one state to another. Sure wish we would have used them to begin with (our first move, we used another moving company and had issues with the truck - it was a pain). Besides the price being a bit expensive, the move was much more relaxed this time as we could load and unload at our pace, not having to make sure a truck was back at a company in six days. Very easy. Very convenient! Would definitely recommend to anyone! More...
    COSmiths's Picture   COSmiths    0 Comments   Comments
  • Safe and sound

    I recently moved back to my home town. The city I had been residing in had alternatives to PODS, but they were in really bad parts of town. I was worried about security. I was able to go to the storage center to quickly load my belongings and have them shipped right away. Everything arrived home and I'm so, so happy ^_^ More...
    (Delivery Services)
    nololtoday's Picture   nololtoday    0 Comments   Comments
  • PODS - quick and satisfying resolution to cockroach issue

    We received a POD recently for on-site storage during a renovation, and it was infested with HUGE cockroaches. Every time I sprayed roach spray in a corner or near a beam, within a few seconds at least a half dozen monsters would come scurrying out or even (brr) flying. I called to get the POD removed and I was ready to yell at someone, but they were very quickly apologetic and even sounded outraged at the presence of bugs. The rep I spoke to truly sounded shocked and shared my emotions about the issue. He also mentioned that all PODs are cleaned and checked before being deployed, so this... More...
    dogman123456's Picture   dogman123456    0 Comments   Comments
  • Great Service

    We rented two 16 x 8 pods when we bought our new house. The service is wonderful. Not that moving is wonderful. But compared to the other alternatives offered to those moving themselves this is the best we've experienced. Packing & unpacking at your leisure & it's picked up & delivered when you schedule it. More...
    tmusial's Picture   tmusial    0 Comments   Comments
  • PODS is great!

    PODS is a great company to use for storage or while in between houses, like I was. Everything about my PODS experience was great, from my initial contact with a customer service representative to the driver who delivered the POD and picked it up the same day and the same driver who delivered my POD to the final destination. I also liked that I didn't have to be present when the final pickup occurred. There are only two cons that I could come up with: no Sunday delivery option and no container bigger than 16 feet. If there was a container bigger than 16 feet, I would have definitely... More...
    cherylm's Picture   cherylm    0 Comments   Comments
  • Attention to scheduling

    My experience overall with PODS was great, but make sure and allow yourself PLENTY of time to schedule pick up or delivery of the container. I was told I would be charged an extra month for a container that was ready to be picked up, but their schedule wouldn't allow a pick up. PODS did rectify the situation and picked up container the next day but not before phone hassle and 45 minutes to an hour on the phone. Other than that technicality, it was a good experience. More...
    (Delivery Services)
    Conan's Picture   Conan    0 Comments   Comments
  • Extremely Satisfied Customer Experience

    Moved from PA to NC. POD's fit my needs perfectly. Delivery of empty POD was exactly as agreed even though it snowed 3" on delivery date. POD was carefully placed in driveway and driver was courteous and offered suggestions on best way to pack up contents. Employees at Raleigh, NC facility were exceptionally informative and helpful during the 3 months of storage prior to final delivery. I would highly recommend PODS service. Cost quote was based on time of year and how busy company was so I'm not sure if I got the best price, plus interstate travel added to my final bill.... More...
    (Delivery Services)
    judycutuli's Picture   judycutuli    1 Comments   Comments
  • PODS - Balanced review of my move

    I used PODS in 2012 on a cross country move. I used their 8'x8'x16' container. The good: - I compared their prices to other similar types of container delivery services and they were comparable - I used their container for a full month and was charged just for that month. On a long distance move, they even have a 5 day grace period, but I did not need it. - I needed to change the arrival date and they accommodated that with no fee. - I wanted a pickup and then for them to hold it in a warehouse and deliver it two weeks later. They did that for no additional fee. - I... More...
    (Delivery Services)
    RossHolla's Picture   RossHolla    1 Comments   Comments
  • PODS On-Site Storage

    We used a 12ft PODS container to hold furnishings during remodeling. It was easy to set up on their website. It arrived when they said it would. It kept our belongings safe (locked) and dry. And they took it away when we asked. Overall it was a very good experience. The only issue was we had ordered storage boxes which didn't come and it took a while to get our credit, but there was no dispute. Moving boxes were cheaper at Home Depot anyway. More...
    (Home Improvement)
    jeg2025's Picture   jeg2025    1 Comments   Comments
  • Delivery and Storage

    I used PODS for my move from my apartment in Florence, KY to West Chester, OH and I would used PODS again if I have to and would recommend it to friends and family. It was a lot easier than using a moving truck. Only downside is you have to use a rope which isn't included and buy locks which isn't included. The PODs are not that expensive since I wasn't moving too far away. I had my pod sent to their storage facility since my apartment complex won't allow you to leave it there until later. If you have it sent to a storage facility and need to access it, you... More...
    Amt073's Picture   Amt073    0 Comments   Comments
  • Very good

    I just came across this site and wanted to let everyone know that my experience with Pods was a good one. Maybe I was just lucky, but the customer service person was very helpful and everything went exactly as she said it would. We moved to Florida from Pennsylvania and saved about $1000 over the amount it would have cost to use a full service mover (I got a AAA discount) . Everything arrived on time -- unbroken! -- and there were no surprises. I have no problem recommending them. More...
    Earlc's Picture   Earlc    1 Comments   Comments

    This a comment concerning potential for damage during transit in PODS containers. The customer is responsible for packing and securing the contents. There are hooks down the sides for strapping. USE THEM. The areas I didn't do this shifted quite a bit although it only traveled a few miles. The areas I packed tightly and strapped didn't move. If you don't completely fill a POD, double-strap where contents end. I didn't blame PODS for the areas that shifted - it was caused by how I packed it. Found no fault with the containers - solid and secure as advertised. More...
    mcleila's Picture   mcleila    1 Comments   Comments


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